WebFeb 14, 2024 · If you have any problems and need assistance, you can click "Contact Us" in the navigation bar at the bottom of the current page to access the customer support. Customer Service Contact Email: … WebDec 15, 2024 · Published Dec 15, 2024. Genshin Impact players have lost thousands of dollars to hackers due to flaws in Mihoyo's security system - and the developer isn't issuing refunds. Earlier this month, we reported that Mihoyo quietly fixed an issue that caused Genshin Impact players’ email address to be made publicly available.
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There are two ways to contact customer support, one is through an in-game customer support portal, another is through e-mail. The method for in-game customer support is as follows: 1. Click on Paimon Menu. This can be triggered by pressing ‘Esc’ in computers or by clicking the tiny Paimon sprite … See more The issues are categorized into separate sections. While contacting CS, please maintain the following template, See more If you do not want to use the in-game CS system. Try mailing them with the formats demonstrated above to your relevant CS email. 1. English: [email protected] 2. Japanese: [email protected] … See more WebFounded in 2011, miHoYo creates products and experiences that are out of the imagination. Beyond games like Houkai Gakuen2, Honkai Impact3, Tears of Themis, and Genshin Impact, miHoYo is also known for the dynamic desktop software N0va Desktop, the community product HoYolab, and related IPs across animation, comics, music, novels … WebMar 2, 2024 · If you need more potential fixes for the game not starting, try contacting the game’s general support service with the [email protected] email address. You can click Contact Us at the bottom of the Genshin Impact website to send an email to … cheap refurbished ps4 pro